designed for people.
Practical digital systems for complex, real-world environments.
and operators who have built and run critical digital platforms in live service environments. We take that delivery
experience and apply it to the next generation of systems — adapting proven models for new contexts and international markets
- Secure digital platforms for regulated environments
- Systems supporting assessment, assurance, and quality processes
- Service operations and workforce coordination tools
- Accessibility and inclusion within service delivery
- Communication and language access as part of essential services
We focus on building systems that stand up in daily use — under operational pressure, regulatory constraints, and real-world complexity.
Why Nayagen
Built on lived delivery.
Nayagen brings together experts who have designed, delivered, and operated digital platforms used daily across regulated services, education, justice, healthcare, and large-scale service delivery.
This studio is shaped by people who have designed and built systems that support critical functions — from frontline service coordination to remote, secure assessments.
That grounding in real-world delivery shapes everything we build. We design with an understanding of how systems behave under pressure, where complexity emerges over time, and how governance, security, and compliance shape technology in practice — across different regulatory and cultural contexts.
For central government and high-stakes assessment bodies
An end-to-end digital assessment platform supporting secure, remote delivery of high-stakes examinations and professional accreditation at scale. The AMS manages the full assessment lifecycle, from content creation and candidate registration through to proctoring, marking, and analysis.
It enables traditionally in-person, centre-based exams to be delivered remotely while maintaining the integrity, governance, and auditability required in government contexts, including defence and foreign affairs.
Core capabilities include:
- Secure exam creation and content management
- Remote proctored candidate portals
- Assessor workflows for marking, moderation, and QA
- Integrated video for oral and speaking assessments
- Piloting and validation tools
- Proctor management, scheduling, and operations
- Mobile apps for written submissions (iOS & Android)
- Results analysis and audit reporting
Supports fair, scalable assessment for globally distributed candidates.
For international education and professional accreditation providers
Secure digital platforms for delivering and administering accredited examinations and learning programmes internationally, including music and professional qualifications.
Core capabilities include:
- Candidate registration and accounts
- Digital exam delivery and submission
- Assessor marking, moderation, and feedback
- Secure content management
- Regional scheduling and coordination
- Audit trails for accreditation and QA
For healthcare, government agencies, and public services
A secure, multi-tenant platform enabling public sector organisations to coordinate language and accessibility services at scale, connecting services with qualified interpreters across healthcare, justice, and local government. Deployed across multiple NHS Trusts and local authorities.
Core capabilities include:
- Provider database with credentialing and compliance
- Secure portals for requesters and providers
- Automated scheduling and assignment
- Operational dashboards and reporting
- Enterprise-grade security and governance
- Mobile apps for frontline staff (iOS & Android)
Modernises complex service coordination while maintaining strong governance and service quality.
For community care, social services, and regulated care providers
A digital platform supporting the governance and operational management of Shared Lives and community-based care, including placements, safeguarding, and compliance.
Core capabilities include:
- Management of carers, placements, and service users
- Regulatory compliance workflows
- Secure document and credential management
- Safeguarding, incidents, and case tracking
- Leave and continuity management
- Integrated eMAR with mobile apps (iOS & Android)
Replaces fragmented manual processes with a secure, auditable system for consistent care delivery.
A field-service management platform coordinating operational teams delivering environmental and public health services, from booking and scheduling through to on-site delivery and follow-up.
Core capabilities include:
- Centralised booking and requests
- Intelligent scheduling and assignment
- Mobile workforce applications
- Follow-up and service continuity
- Real-time operational data
Improves efficiency, accountability, and service responsiveness across distributed teams.
This platform supports national-scale quality assurance of professional interpreters and translators within justice environments. It enables structured evaluation and performance monitoring across geographically distributed service providers.
Core capabilities include:
- Administrative workflows for managing assessments and QA programmes
- KPI monitoring and performance analytics
- Intelligent selection algorithms for assessment sampling
- Assessor portals with structured observation and evaluation tools
- End-to-end audit trails for governance and regulatory oversight
The platform enables consistent, transparent quality assurance across complex service ecosystems.
Our leaders
Our board and leadership team bring decades of experience delivering digital transformation across public services.
Our heritage gives Nayagen a rare blend of technical creativity and operational realism: we know what it takes to design ideas that scale securely, ethically, and compliantly.
Carlo Cariño
Carlo is a strategic leader and product innovator working at the intersection of technology, public services, and education. As Co-founder of Nayagen, he oversees the studio’s portfolio of ventures that use design, data, and emerging technology to solve complex human challenges – from accessibility and assessment to communication and inclusion.
Alongside his role at Nayagen, Carlo serves as Director of Innovations & Operations at The Language Shop (TLS), where he leads large-scale digital transformation across public-sector language and interpreting services. Under his leadership, TLS has developed secure SaaS platforms that are now used daily by government, healthcare, and justice organisations across the UK.
Carlo is also a Director at the International School of Musicians (ISoM), guiding its global digital strategy and the evolution of its online examinations platform, which supports over 300,000 students worldwide.
With a background that blends operational expertise and human-centred design, Carlo’s work focuses on building technology that feels practical, ethical, and meaningful. Across all his ventures, he champions innovation that strengthens human connection and creates systems that work better – for people, not just for processes.
Haydar Kirmani
Mr. Haydar Kirmani is the Founder and CEO of CyberGem and Nayagen Technologies. A recognised innovator and technology champion, he specialises in artificial intelligence and advanced analytics, enabling organisations to realise their full potential through the strategic and timely adoption of transformative technologies.
A pioneer of “Train of Thought” analytic engines, Haydar brings over 35 years of experience in architecting and delivering complex, high-impact solutions, particularly within the big data domain. His career spans cutting-edge projects for governments, blue-chip corporations, and dynamic start-ups.
He has contributed to innovative product solutions for the British Government, including the delivery of a real-time, app-based language translation service supporting governmental departments such as the NHS. For Mastercard, he led the team that developed and deployed an ID theft protection solution serving millions of users across the Middle East and Asia,
leveraging telecom payment gateways to scale secure digital services efficiently.
With a consistent focus on measurable return on investment, Haydar has designed and implemented advanced AI-driven anti-fraud and compliance solutions for governments, major retailers, banks, and insurance companies. Utilising techniques such as scorecards, decision trees, data mining, and advanced data visualisation, these systems were informed by his experience collaborating with intelligence agencies and were developed to support international organisations including Interpol.
An experienced leader, Haydar has built and managed large multidisciplinary teams, guiding professionals with strong, decisive leadership to maximise performance and deliver sustained results.
Outside of his professional endeavours, he is passionate about classic cars and enjoys travelling, drawing inspiration from engineering excellence, innovation, and global cultures.
Our belief
The next generation of systems should work with people, not against them.
Nayagen reflects a belief that meaningful innovation comes from evolving what already works — responsibly, ethically, and with respect for the environments these systems operate in.
We believe technology should support professional judgement, reduce friction, respect governance and accountability, and be designed with empathy for the people who rely on it every day.